ST. LOUIS – J. D. Power and Associates, a global marketing
information services company based in Westlake Village, Calif., has
recently announced that the Prudential Real Estate network, an HSF
Affiliates LLC company, has received high rankings in three different
segments in J. D. Power’s Annual Home Buyer/Home Seller Satisfaction
The Prudential Real Estate network ranked the highest
for customer satisfaction in three of the four segments of the survey.
The categories include Repeat Home Buyer, First-Time Home Buyer, and
First-Time Home Seller. The network also ranked third in the Repeat Home
Prudential Real Estate has now received high
rankings in seller satisfaction three times in the past six years,
including recognition in 2008 and 2010.
“We are very proud and
honored to have received such high rankings from such a prestigious
company as J. D. Power & Associates,” said Maryann Vitale, President
and CEO of Prudential Select Properties. “From affiliate to affiliate,
Prudential Real Estate sales professionals have a very strong work ethic
and a great drive for client satisfaction. This recognition further
demonstrates our agents’ success and the quality of the entire network.”
6th annual study measures customer satisfaction among the nation’s
largest real estate brokerage companies. Overall satisfaction is gauged
across four factors of the home-buying experience, including agent, real
estate office, closing process, and variety of additional services.
Among repeat home buyers, the Prudential Real Estate network scored 829 on a 1,000 point scale, performing particularly well in the following categories: agents, variety of additional services, and closing process. The network also obtained 811 points among first-time home buyers, and they scored 809 points in the First-Time Home Seller category, drawing strong marks for marketing and the closing process.
Real Estate stands for quality and consistency in neighborhoods across
America,” said Earl Lee, network president and CEO of HSF Affiliates
LLC. “Buyers and sellers alike appreciate our affiliates’ market
leadership and our agents’ skill and innovation.”
that the Prudential Real Estate network enjoys one of the industry’s
highest average selling prices and that its agents stand out as
Prudential Real Estate is a part of the
HSF Affiliates LLC real estate brokerage family, which includes Real
Living Real Estate and the new Berkshire Hathaway HomeServices brand.
Prudential Real Estate franchises are independently owned and operated.
HSF Affiliates LLC, based in Irvine, Calif., is a joint venture of HomeServices of America and Brookfield Asset Management.
in Westlake Village, Calif., J.D. Power & Associates is a
global-marketing information services company providing performance
improvement, social media and customer satisfaction insights and
The company’s quality and satisfaction
measurements are based on responses from millions of consumers annually.
For more information, please visit www.jdpower.com. J. D. Power and
Associates is a business unit of The McGraw-Hill Companies.
For more information, please call Prudential Select Properties at (314) 835-6000 or visit them online at www.DiscoverStL.com.